Cookies policy

We, Dolby Medical Home Respiratory Care Limited, a company registered in Scotland (Company Number: SC063902) having our registered office at North Suite Lomond Court, Castle Business Park, Stirling, Scotland, FK9 4TU and trading as Vivisol (“us” “we” “Vivisol”) (we or us) respect your privacy and are committed to protecting your personal data. This cookies policy aims to give you information on the cookies we use on http://www.vivisol.co.uk/ (Website).

A cookie is a small text file placed on your computer by this Website when you visit certain parts of the Website and/or when you use certain features of the Website. Details of the cookies used by this Website are set out below.

We use Cookies to improve your experience of using the Website and to improve our range of services. We have carefully chosen these Cookies and have taken steps to ensure that your privacy is protected and respected at all times.

Before the Website places Cookies on your computer, you will be presented with a message bar requesting your consent to set those Cookies, you will also have the opportunity to manage your preferences. By giving your consent to the placing of Cookies, you are enabling us to provide a better experience and service to you. You may, if you wish, deny consent to the placing of Cookies, however certain features of the Website may not function fully or as intended.

You can choose to delete some Cookies at any time; however you may lose any information that enables you to access the Website more quickly and efficiently including, but not limited to, personalisation settings.

If you want to check or change what type of cookies you accept, this can be altered within your browser settings, or through the cookie pop up.

It is recommended that you ensure that your internet browser is up-to-date and that you consult the help and guidance provided by the developer of your internet browser if you are unsure about adjusting your privacy settings.

For more information generally on cookies, including how to disable them, please refer to aboutcookies.org. You will also find details on how to delete cookies from your computer.

The Website may place the following Cookies:

Types of Cookies

• Strictly necessary cookies. These are cookies that are required for the operation of our Website. These essential cookies are always enabled because our Website won’t work properly without them. They include, for example, cookies that enable you to log into secure areas of our Website. You can switch off these cookies in your browser settings but you may then not be able to access all or parts of our Website.
• Analytical or performance cookies. These allow us to recognise and count the number of visitors and to see how visitors move around our Website when they are using it. This helps us to improve the way our Website works, for example, by ensuring that users are finding what they are looking for easily.
• Functionality cookies. These are used to recognise you when you return to our Website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).
• Marketing or targeting cookies. These cookies record your visit to our Website, the pages you have visited and the links you have followed. We will use this information to make our Website and the advertising displayed on it more relevant to your interests.

Cookie Schedule

Below is a list of the cookies that we use. We have tried to ensure this is complete and up to date, but if you think that we have missed a cookie or there is any discrepancy, please let us know by contacting Dataprotection@vivisol.co.uk

Third Party Cookies

As detailed in the above table, the cookies on the Website may be controlled by third parties. We have no control over such third party cookies.

Contact

Should you have any questions in respect of this Cookies Policy, please contact the Data Protection Officer, at Dataprotection@vivisol.co.uk

Updates

We keep this Cookies Policy under regular review and reserve the right to make changes to it from time to time. This version was last updated March 2025