Planner

Dolby Vivisol are currently hiring for a Planning Coordinator at their modern office based in Manor Royal, Crawley. We are looking for someone to join our dynamic team to provide support to our field team across the UK, effectively and efficiently scheduling work and bookings. We offer a generous package including; 33 days holiday (including BH), excellent training and development programs, enhanced maternity and paternity leave, yearly bonus scheme, as well as a starting salary of £23,891 per annum, increasing after successful probation.

Hours: 37.5 hours per week - Monday – Friday, 2pm-10pm

The idea candidate will have previous planner or planning experience, or experience working with a field based operations team, and all training will be provided.

Main duties and responsibilities:

• Scheduling all installations, uplifts, breakdowns and deliveries in line with contract requirements and objectives
• Booking all service calls in line with contract requirements, and objectives utilising support staff to ensure resources are fully booked
• Ensuring that all enquiries are completed according to departmental procedures and within set quality standards
• Liaising closely with other departments by best means possible, giving accurate information at all times
• Working to organisational and departmental targets as specified
• Providing support to other areas of the Customer Service department when required

Required candidate experience:

• Previous planning experience (1 year), ideal
• Excellent IT skills with the ability to record data accurately
• An Enhanced DBS (provided for you as part of the probation process)

Who we are:

Dolby Vivisol holds the NHS contracts for the provision of Home Oxygen services in the UK. The company is currently responsible for the installation and management of therapy solutions to over 23,000 patients.

"Working Together to Improve Lives by Inspiring Excellence in Home Healthcare" is at the core of what we do at Dolby Vivisol. The company focuses on continually improving its services, with the aim being to offer the NHS efficient, but sustainable, solutions.

Dolby Vivisol positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity. We are committed to hiring, developing and retaining the best people. We foster an inclusive culture that offers all our employees a ‘Place to Grow’.

Please visit our website for a copy of our job applicant privacy notice at dolbyvivisol.com